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Pharma Tech Outlook | Monday, October 18, 2021
In a highly competitive sector where compliance, quality, and integrity are crucial for earning and retaining business, pharmaceutical sponsors must have a high level of trust in their contract research organization (CRO) partners.
FREMONT, CA: Bioanalytical contract research organizations (CROs) that efficiently manage sample preparation, analysis, and auditing will benefit the most from the predicted growth. But many aspects affect the value of CRO partners, and technology can help improve each one, notably in the Quality department.
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In addition to increased sample volume, CROs must demonstrate regulatory compliance and develop confidence in a price-sensitive industry. They've been asked to accomplish more with less, faster, and more reliably by the market.
Priorities vary within the CRO depending on the viewpoint. Bench scientists seek tools to improve method execution, manage deviations, and collaborate better. IT leaders naturally prioritize digital transformation with measurable ROI, primarily when resource efficiency can be obtained. And executive management is focused on cutting costs and increasing yield while reducing the need for new equipment or staff. They want to speed up project timelines and billing.
A software-based strategy also realizes that people aren't the issue—they're a CRO's greatest asset. Trying to shift the compliance load to humans and paper (or spreadsheets) saves time and money but cripples a research operation, and the desired outcome is reversed. Compared to digital systems, pushing audit trail construction and QC reporting reduces sample throughput and creates uncertainty, and it's rarely chargeable and takes time.
April Pisek, a solutions consultant at IDBS and an experienced bioanalytical scientist in contract research, presents a five-step methodology to drive expectations: Reduce manual, subjective, and laborious QC processes, engineer quality-by-design before data entry. Second, provide full audit trails that are both user-friendly and readable. Third, give rapid data reconstruction for insight or effect assessment. Assimilate data from the source of truth to eliminate QC review. Finally, build a data format that serves Quality teams while permitting remote auditing from anywhere.”
Operationalizing quality-by-design is another software expectation. The finest systems today include ELN, method execution, sample management, and quality management. As a result, method execution support is a baseline capability. Onboarding and training are facilitated, and workers can be used across projects. User qualification and material handling criteria can be imposed. As a result, the software facilitates knowledge transfer both inside and externally, ideally from sponsor to CRO. This method of parameterizing processes aids CROs in asking the relevant questions. Finally, the software can implement data governance.
This last concept on data governance is crucial. Data-driven companies recognize, and it’s the importance of governance, and they assemble data governance committees to debate and develop guidelines for adoption. But data governance that heavily relies on individual compliance rarely works. Data is “reporting-ready” in a well-designed connection when business rules are created and enforced in software.
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