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ACTO, a leading innovator in AI-driven solutions for the life sciences sector, has taken a major step forward by joining the newly launched Veeva AI Partner Program. As one of the first companies selected for this initiative, ACTO’s inclusion signals more than just an expanded partnership. It highlights a broader shift toward strategic AI adoption in regulated industries like pharmaceuticals, where trust, compliance, and contextual intelligence are paramount. As part of this expanded collaboration, ACTO has integrated two of its flagship GenAI technologies—LAICA™ and TalkTRx™—with Veeva Vault PromoMats and Veeva Vault MedComms. These integrations enhance the capabilities of Veeva’s content platforms, empowering field teams with real-time, compliant, and contextually relevant information. LAICA, a voice-enabled conversational assistant, enables sales and medical representatives to access precise answers drawn directly from Veeva-managed content. TalkTRx, on the other hand, equips field personnel with tailored talking points and practical guidance to maximize impact during engagements with healthcare professionals. Although both tools are designed to benefit a broad array of stakeholders, ACTO’s current focus is on frontline users— sales reps, medical science liaisons (MSLs), and field trainers. These innovations are core components of ACTO’s Intelligent Field Excellence (IFE) platform, which aims to elevate field performance by enhancing confidence, fluency, and the ability to deliver value-driven conversations. LAICA: From Idea to Industry Innovation Long before generative AI became a buzzword, ACTO was already laying the groundwork for something bigger. In 2018, the company began exploring AI—not chasing headlines, but driven by a vision to transform how life sciences professionals access and engage with complex information.
Andrea Confetti, Exclusive Synthesis Business Unit Leader
Pharmaceutical innovation is transforming lives faster than ever. Yet, bringing groundbreaking therapies to market comes with challenges— growing regulatory demands, rising costs, and supply chain disruptions. To stay ahead, originators need a CDMO that offers more than just manufacturing support. They require customized drug development from the initial phase to full-scale commercial production. With deep chemistry expertise and advanced technology, Dipharma stands apart. It is a strategic partner that optimizes drug production for efficiency, scalability, and compliance while maintaining the highest quality and safety standards. Backed by over 55 years of regulatory excellence, Dipharma adapts to the evolving needs of pharmaceutical companies. Its flexible, solutions-driven approach streamlines development and accelerates time to market. Not Just a CDMO—A Catalyst for Success Dipharma’s role goes beyond manufacturing—it acts as a trusted ally to pharmaceutical companies worldwide. From the initial preclinical phase to full-scale commercial production, the company works closely with clients to provide customized, end-to-end solutions. This collaborative approach ensures that clients receive not only manufacturing expertise but also strategic insights to help navigate market and regulatory landscapes effectively. The company prioritizes customers by maintaining high manufacturing standards and offering comprehensive support throughout a molecule’s lifecycle. As a third-generation, family-owned company, Dipharma focuses on long-term relationships built on trust, reliability, and flexibility. Its customer-centric approach ensures tailored solutions beyond standard CDMO services, with dedicated project management teams facilitating continuous communication and strategic alignment. Its agile structure enables swift responses to market changes, regulatory shifts, and production demands, fostering efficiency and innovation in meeting client’s objectives. Advancing Process Development and Manufacturing Excellence Dipharma specializes in transforming small-scale laboratory processes into commercially viable production methods by refining synthetic processes. The company enhances purification techniques to meet regulatory standards, applies advanced analytical methods for better process control, and redesigns synthesis pathways for efficiency and scalability. These strategies reduce costs, improve consistency, and accelerate development, helping pharmaceutical companies produce high-quality drugs efficiently.
Pharma Manufacturing
Armand Matejunas, Sr. Director, Clinical Data Operations, Pacira BioSciences, Inc
Pharma Manufacturing
Gary Fling, CIO, Phibro Animal Health Corporation
Pharma Platform
Jacob Gronnegaard, Director Automation, FUJIFILM Diosynth Biotechnologies
Pharma Platform
Kate Mulroney, Senior Director, Advanced Analytics & AI, Novo Nordisk
Pharma Platform
Tatiana Sorokina, Executive Director, Analytics & AI Products, Novartis
Pharma Manufacturing
Maribelle Guloy, Director of Clinical Development, American Regent, Inc
Pharma Consulting
Jennifer Perrin, Director, MMS Holdings Inc
To navigate the complex intersection of scientific innovation, strict regulations, and commercial pressures, life sciences organizations are increasingly adopting specialized, cloud-based platforms tailored to their operational and compliance
The pharmaceutical industry is transforming significantly, fueled by scientific innovation, technological advancement, and shifting market dynamics.
Driving Innovation in Life Sciences
Reflecting this momentum, studies show that the global pharmaceutical market is expected to grow from approximately $1.77 trillion in 2025 to more than $3 trillion by 2034 at a compound annual growth rate of 6.15 percent.
The expansion is driven by key tech trends including AI-driven process optimization, advanced analytics and seamless cloud integration. AI technologies are enhancing manufacturing efficiency by automating complex tasks and reducing human error. Advanced analytics tools enable CDMOs to leverage real-time data for better decision-making and predictive maintenance. Cloud-based platforms facilitate collaboration and information sharing, helping streamline workflows and ensure compliance across global operations.
This edition of Pharma Tech Outlook delves into the evolving landscape of the pharmaceutical technology sector. It examines key innovations and market trends that are enabling pharmaceutical companies to enhance efficiency and deliver more compliant solutions across the industry.
It features thought leadership articles from industry experts, including Armand Matejunas, senior director of clinical data operations at Pacira BioSciences, who shares insights on building strategic clinical data infrastructures. Tatiana Sorokina, Executive Director, Analytics & AI Products at Novartis, shares perspectives on the shift from traditional sales channels to digitally integrated customer account teams using personalized, AI-driven insights.
The edition also features ACTO Technologies, an AI-driven innovator transforming field excellence in the life sciences sector. By integrating seamlessly with Veeva’s trusted platforms, ACTO delivers intelligent solutions that empower commercial and medical teams to drive compliant, impactful engagements.
We hope this edition featuring Top Veeva AI Solutions Provider 2025 and Top CDMO 2025 helps you discover trusted partners delivering intelligence and operational excellence across the life sciences landscape.